Trainings

Learn the concepts of sort, set in order, scrub, standardize, and sustain with a focus on safety. Gain an understanding of how 5S and 6S principles can improve effectiveness through simple organizational strategies. The accelerated training reinforces concepts with hands-on application customized to your specific workplace.

Be introduced to what Agile Project Management is and how it works to make a project more likely to succeed with a positive customer experience.

Apply process mapping to a workplace system to address problems and waste. Learn how process mapping is used as an essential tool in any business improvement activity. Explore how the visualization of a process can lead to a better-performing, simplified process.

Designed for employees at all levels of an organization who want to professionalize their lean skills and apply them to business and service functions. The certificate provides mentor-guided training that allows participants to test what they've learned while relying on an expert to help plan workplace improvements. The certificate incorporates two hours of one-on-one involvement with a lean instructor to assist with a workplace project.

Explore lean and continuous improvement approaches that are changing government and public sector agencies by reducing waste, improving service levels, optimizing processes and delivering performance improvement. Each session focuses on tools and techniques that apply to any work process and integrate specific case studies relevant to public service organizations.

Effective change management can be the difference of a new process or project being successful. Participants will understand why change is necessary, what needs to be changed, and how the change will be successful while applying learnings to your own project.

This 18-hour series introduces a systematic approach to eliminating waste within any work environment. With today's industry challenges, finding efficiencies in common work processes is an essential part of meeting customer expectations with limited resources.

Explore elements of employee engagement and develop an understanding of organizational culture and changes required for a Continuous Improvement environment.

Learn tools and approaches to apply critical and creative thinking to projects, processes and problem solving.

Learn the framework to create a sustainable problem-solving culture that embraces personal learning through experimentation using the improvement Kata to establish a routine of identifying a target condition, then working step-by-step to identify and remove obstacles.